Privacy Policy

Personal information you provide

We may collect information you voluntarily provide, including:

• Name, email address, and account credentials
• Profile information such as your parenting stage or preferences
• Journal entries, reflections, or responses to mental health assessments
• Communications with VillageFor, including support inquiries and feedback

Health-related information

You may choose to share information about your emotional well-being, mood, or mental health experiences. This information is used solely to provide app functionality and personalized insights to you.

VillageFor uses validated clinical screening tools to help you track your mental health over time. The app is not a substitute for a licensed provider and does not diagnose or treat postpartum mood disorders.

Automatically collected information

We may collect limited technical data, including:

• Device type and operating system
• App usage data such as features used and session duration, only if you turn on usage analytics
• IP address and general location at the city or state level

Aggregated and de-identified data

VillageFor may use and share aggregated, anonymized, or de-identified data that cannot be linked back to you as an individual. This data may be used for:

• Understanding trends in maternal mental health and well-being
• Improving the app and user experience
• Research, reporting, and analytics
• Partnerships with research institutions and healthcare organizations
• Business operations, investor presentations, and educational content

Any data used in this way is combined with data from multiple users and stripped of all direct identifiers.

Other limited sharing

We may share information only in the following circumstances:

• With trusted service providers who support app functionality, under confidentiality obligations
• When required by law, legal process, or government request
• To protect the rights, safety, or security of VillageFor or our users
• In connection with a business transfer such as a merger, acquisition, or asset sale

VillageFor may partner with select health and wellness companies to improve the care and insights we provide. Any data shared with a partner will be anonymized and aggregated. We will never share your personal or identifiable information with a third-party partner without your explicit consent.

What happens when you record

• You record. You speak for a short check-in. You can use a prompt or say whatever is on your mind. We need about 45 seconds of speech to analyze.
• It goes to the analysis. The audio is sent over an encrypted connection, and it’s used for one thing: that single check-in.
• It’s analyzed for sound, not words. The analysis reads acoustic patterns: tone, rhythm, the way your voice carries. It does not convert your speech to text. There is no step where anyone or anything reads what you said.
• The recording is deleted. The audio is deleted after the analysis, once your results are delivered, and always within 24 hours. It isn’t kept for troubleshooting, for support, or for any other reason. What’s left is a small set of numbers behind your Mood, Stress, and Overall Wellness results.

What goes with your recording: nothing that identifies you

Your name, your email, your phone number, and your VillageFor login never leave with the audio. It travels with a random ID instead.

Canary Speech, the company that runs the analysis, holds numbers attached to that random ID. They’re not permitted to keep anything that connects that ID to a person, and they don’t have your details to connect it to. The link between your check-in and your account stays on our side.

What never happens to your voice

• It’s never transcribed. No speech-to-text, no transcript, no record of the words you used, and nothing built to reconstruct them later.
• It’s never used to train anything. Not to build models, improve products, run research, or benchmark performance. That restriction covers the recording, the results, and everything derived from them. It’s written into our contract with Canary Speech, and it stays in force even if we stop working with them.
• It’s never sold. Not to advertisers, not to researchers, not to anyone, for any amount.
• It’s never combined with other companies’ data, and no one is allowed to try to work backwards from the results to identify you or contact you.
• No one listens to it. The audio is deleted after the analysis and isn’t kept in backups, analytics tools, support tickets, or test systems.

What’s saved

Your results. The Mood, Stress, and Overall Wellness ranges from each check-in, stored in your VillageFor account so you can see how your patterns change over time.

They’re visible to you. Not to your partner, not to a provider, not to other people using VillageFor.

Deleting your results

Go to Settings, then Voice Journal, then Delete saved results.

We remove them from your account, and we request deletion of everything Canary Speech holds for those check-ins. They treat that as complete and unrecoverable deletion, confirm it back to us in writing, and complete it within ten business days. Copies sitting in encrypted backups are locked away from any further use and permanently erased on a fixed schedule, within 90 days at the outside.

You can also turn off microphone access or withdraw your consent at any time, in the same place.

Where your data lives, and how it’s protected

Analysis runs in Microsoft Azure, in the United States. Your data is not moved outside the US, and it isn’t accessed from outside the US.

Everything is encrypted in transit and at rest. Access is limited to the few people whose job requires it, protected by multi-factor authentication, and logged. Canary Speech holds HITRUST certification and ISO/IEC 27001 certification, tests its systems through independent security reviews, and has to tell us within 24 hours if anything goes wrong.

Who does the analysis

We don’t do the voice analysis ourselves. It’s done by Canary Speech, a company that specializes in reading health and wellness signals from the sound of a voice. Their job here is narrow on purpose: turn audio into a few numbers, then delete the audio.

We have a HIPAA business associate agreement with Canary Speech covering how this data is handled. On top of that, our contract with them is deliberately restrictive. They can use your recording to run the analysis and for nothing else. We review their security certifications every year, we have to approve any change to who touches this data, and we can end the relationship if they can’t meet the standard.

What Voice Journal is, and what it isn’t

Voice Journal gives you wellness information. It is not a diagnosis and not a substitute for care from a clinician. A result reflects one recording on one day.

If something in your results doesn’t match how you feel, trust yourself first. If you’re struggling with something bigger than a check-in, talking to a provider you trust is worth more than any snapshot.